  Irish_mafia Member Username: Irish_mafia Post Number: 1419 Registered: 10-2003 |
Sorry if this was already posted. I didn't see it anywhere when I scanned. http://www.freep.com/apps/pbcs .dll/article?AID=/20080923/BUS INESS06/809230308 | ||
Gannon Member Username: Gannon Post Number: 14128 Registered: 12-2003 |
Not yet, this WAS curious news, wasn't it? AT&T coming back on-shore for their call-center. I love it, and it is for their internet services, too. | ||
Topflight Member Username: Topflight Post Number: 50 Registered: 04-2008 |
AT&T acquired SBC laid off all their call center workers (union) because they would not take a pay cut (in most cases 1/2). Now that the tide has passed (3 yrs) there back and I wonder what the hourly rate will be. | ||
Steelworker Member Username: Steelworker Post Number: 1184 Registered: 02-2004 |
i looked into getting a job there and the hourly was around 11 or 12 an hour. | ||
Mama_jackson Member Username: Mama_jackson Post Number: 476 Registered: 06-2006 |
$11.00 an hour now. Wonder what the union paid for a starting wage, before they moved to India? I'm qualified to do this job, just not willing to drive quite that far. We used to have a AT & T call center in Flint. Too bad Detroit gets all the work. Great for you guys, bad for Flint. I don't know what it's going to take to get some jobs up here. We have lower hourly pay rates, on the premise of "getting jobs in the area". We have had lower wages forever. I don't know why more companies don't seriously look a little more north. Flint is home to four colleges and for a city of a little more than 100,000 that is really something to claim. We have the talent. Heck, everyone has some kind of degree up here. I just don't get it. Thanks for letting me sound off on a non-Detoit issue. I feel better, though still poor. | ||
Pffft Member Username: Pffft Post Number: 1737 Registered: 12-2003 |
I recently tried to call and order U-Verse, and got the most unhelpful person on the other end. She was trying to help other folks, and not answering any of my questions or worse, was telling me things I knew were wrong. It's pathetic. I didn't order anything. Penny wise and pound foolish. | ||
Mauser765 Member Username: Mauser765 Post Number: 3254 Registered: 01-2004 |
11 stinking dollars. | ||
Lodgedodger Member Username: Lodgedodger Post Number: 597 Registered: 05-2008 |
They need to make call centers a telecommute job. This would save travel time and gas. Call center staff can do everything via software. They don't really need to be onsite. | ||
Gistok Member Username: Gistok Post Number: 7310 Registered: 08-2004 |
Kind of got that backwards... SBC (HQ'ed in San Antonio) purchased AT&T, and then took on the AT&T name. They (SBC used to be known as Southwest Bell) had previously purchased 3 of the other "Baby Bells" (Ameritech, Pacific Bell, and Bell South). | ||
_sj_ Member Username: _sj_ Post Number: 2586 Registered: 12-2003 |
AT&T is union, these are union positions. There was an article a while back where they planned over 5,000 of these jobs but are having trouble filling them. $500 a week for a script job with benefits is better than most will find. | ||
Smogboy Member Username: Smogboy Post Number: 8854 Registered: 11-2004 |
Some of my in-laws have had all sorts of grief with the U-Verse. It took AT&T over a month to figure it out a simple install. Granted this was during the initial roll-out of the system but it still shouldn't have taken over a month to correct it. If their experience is any indication fo AT&T's service, they're going to need a zservice center near by! | ||
Mercman Member Username: Mercman Post Number: 50 Registered: 10-2006 |
The government stipulated in part of AT&T's approval to allow it to buy back Bell South that it bring back 5,000 outsourced jobs from India- hence, all the sudden new positions in Detroit. | ||
Hardhat Member Username: Hardhat Post Number: 255 Registered: 10-2003 |
I blame Granholm. | ||
Gistok Member Username: Gistok Post Number: 7311 Registered: 08-2004 |
Nothing irks me more that to call a company's (any company) help desk or support services, and to hear someone with a Bengali accent say "My name is Kevin, may I help you"...  Kevin my ass... it's an insult to ones intelligence when these people are assigned American names... as though they're supposedly located nearby... | ||
Urbanfisherman Member Username: Urbanfisherman Post Number: 29 Registered: 07-2008 |
If you people don't want to work for 11 dollars an hour, then you must not need a job very badly. | ||
Rid0617 Member Username: Rid0617 Post Number: 296 Registered: 03-2008 |
We'd gladly take $11 an hour down here in the land of $7 per hour, and they act like that $7 is doing the employee a major favor. | ||
Irish_mafia Member Username: Irish_mafia Post Number: 1420 Registered: 10-2003 |
300 - 400 new jobs downtown... Wonder what businesses will benefit in that vicinity? | ||
Detroitrise Member Username: Detroitrise Post Number: 3621 Registered: 09-2007 |
^None. That part of downtown is a total wasteland. -MGM is self-sustainable -DTE is self-sustainable -The Leland is crap Perhaps the only plus would be that Transit center & more bus riders. | ||
Lmichigan Member Username: Lmichigan Post Number: 6282 Registered: 10-2003 |
I really do try and steer away from looking at the comments on newspaper message boards, but the comments I saw concerning this story were exceptionally racist, xenophobic and nativist. I know it's a bit off topic, but I can never get over why papers even allow commenting on stories given the dialogue or should I say echo chamber. I can't tell you how many times I counted someone making some snide-assed remark that to work at these jobs you have to be able to speak ebonics, and that callers will have to learn to translate. ugh... |
